Industries
Logistics software that gives customers shipment visibility first
Freight forwarders, 3PLs, couriers and warehouse operators spend a large share of each day answering status queries. We build dispatch, warehouse and tracking systems that deliver that information automatically.
What a dispatch desk handles in a single hour
Observe a dispatch desk for an hour. Bookings arrive by email, phone and WhatsApp. Vehicles are assigned from memory. Drivers phone in status updates that are typed into a spreadsheet, while customers phone asking for the same updates. When a delivery fails, the reason lives in one person’s head.
We build systems around that desk: one board for bookings and assignments, driver apps that update status automatically, and a customer view that reduces inbound calls.
Projects here usually draw on proof of delivery apps, dispatch boards and cold-chain monitoring.
What we build
What we deliver for logistics operators
Dispatch boards
Bookings, vehicle and driver allocation and live status on one screen, with exceptions highlighted.
Proof of delivery apps
Photos, signatures, OTP confirmation and failed-delivery reasons captured at the door, including offline.
Warehouse systems
Inward, putaway, picking and dispatch with barcode scanning on Android devices.
Customer tracking portals
Shipment status, documents and invoices for your customers, with automatic WhatsApp or email updates.
Design considerations
What we design for in logistics
Integration
- Customer ERP and e-commerce order feeds
- GPS and telematics providers
- Carrier and courier APIs
- Accounting for freight billing
Compliance and documentation
- E-way bills
- GST invoicing for freight
- Customs and shipping documents for forwarders
Related services
Services typically involved
FAQ
Questions from logistics operators
Can customers track shipments without logging in?
Yes. A tracking link with a reference number is usually sufficient for status. Documents and invoices sit behind a login.
Do your apps work in warehouses with poor connectivity?
Scanning and delivery apps are designed to work offline and synchronise when connectivity returns, which is essential in large sheds and basements.
How many status calls does your team handle each day?
Describe how bookings and updates flow today. We will show where tracking can reduce the volume.